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Occasionally products of the company Symantec (Norton) and Bitdefender are incorrect in virus detection.

Your virus scanner will then display a "false positive" message and will block a virus-free game.

Here the manufacturer of the virus scanner can help you. This explains step by step what you need to do.

The company Symantec was so kind to us on request the following help for to our customers:

...referring to our last conversation, I send to you the attached solution for the problem you are experiencing with your Norton product.

The document to send data to Symantec for re-validation is


the German document reads


Norton users who have had their software removed can download the file such as Restore follows and exclude from scans

- You will open the user interface of the installed Norton Security.
- Click Security
- Click on History
- Select in the history menu Resolved vulnerabilities
- Click on the removed file and then on More details at the bottom right.
- In the next window, there is the option Restore and Add Scan Exclusions.